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License activation

Note

The instructions below are also valid for the activation of trial licenses, as the process is the same. However, note that the CODESYS runtime in the RTVM is running in demo mode in the trial version, meaning that the CODESYS runtime shuts off after 30 minutes and needs to be restarted again. The trial license is valid for 30 days.

The license for using Nerve has to be activated on the node before the product can be used. A ticket ID that is required for the activation of the license has been sent as part of the delivery, along with a link to a web depot. With this ticket ID and the web depot link, the product can be activated in two ways:

  • Online activation
    The node must have access to the internet.
  • Offline activation
    The node does not have access to the internet. Note that offline activation requires a workstation with a connection to the internet.

Note

Note down the license serial number on the right side. It is required to reactivate a license that has been used before.

!License serial number

Refer to Reusing activated licenses below for more information on how to activate the product by reusing previously activated licenses.

Make sure to connect a workstation to the physical port of the Nerve Device associated with host access and configure the network adapter of the workstation. The IP address has to be in the same range as the IP address of the host access interface with a 255.255.255.0 subnet mask. Connect a workstation to the Nerve Device and follow the link to reach the UI for activating the license. This is Nerve Device specific and is listed per Nerve Device in the table below:

Nerve Device Physical port Local UI
MFN 100 P1 http://172.20.2.1:3333
Kontron KBox A-150-APL LAN 1 <wanip>:3333

To figure out the IP address of the WAN interface, refer to Finding out the IP address of the device in the Kontron KBox A-150-APL chapter of the device guide.
Kontron KBox A-250 ETH 2 <wanip>:3333

To figure out the IP address of the WAN interface, refer to Finding out the IP address of the device in the Kontron KBox A-250 chapter of the device guide.
Maxtang AXWL10 LAN1 <wanip>:3333

To figure out the IP address of the WAN interface, refer to Finding out the IP address of the device in the Maxtang AXWL10 chapter of the device guide.
Siemens SIMATIC IPC127E X1 P1 http://172.20.2.1:3333
Siemens SIMATIC IPC427E X1 P1 http://172.20.2.1:3333
Supermicro SuperServer E100-9AP-IA LAN1 <wanip>:3333

To figure out the IP address of the WAN interface, refer to Finding out the IP address of the device in the Supermicro SuperServer E100-9AP-IA chapter of the device guide.
Supermicro SuperServer 1019D-16C-FHN13TP LAN3 http://172.20.2.1:3333
Supermicro SuperServer 5029C-T LAN1 <wanip>:3333

To figure out the IP address of the WAN interface, refer to Finding out the IP address of the device in the Supermicro SuperServer 5029C-T chapter of the device guide.
Toshiba FA2100T-700 First rear port http://172.20.2.1:3333
Vecow SPC-5600-i5-8500 LAN 1 http://172.20.2.1:3333
Winmate EACIL20 LAN1 <wanip>:3333

To figure out the IP address of the WAN interface, refer to Finding out the IP address of the device in the Winmate EACIL20 chapter of the device guide.

Online license activation

If the node has internet access, the node will automatically connect to the licensing server. Online license activation is selected in the navigation on the left by default.

  1. Enter the ticket ID under Paste the Ticket ID here.

    !Enter Ticket ID

  2. Select Show Licenses. Available licenses will appear below.

    !Available Licenses

  3. Tick the checkbox next to a license. The list is automatically filtered to only show licenses for the Nerve Device currently used.

  4. Select Activate below the list of licenses.

    !Select License

The system will proceed to activate the license and automatically redirect to the Local UI after a successful activation.

!Activating license

Note

When using an MFN 100, the device will light up blue once the license has been activated and the necessary services are up and running.

To double-check if the license has been activated properly, expand License activation > Activated licenses in the navigation on the left of the Local UI. An activated license is displayed in the table with a green check mark on the right side, signifying a successful activation on the correct Nerve Device.

!Activated licenses

Offline license activation

In case of the node not having internet access, the license can be activated with a file-based method. However, note that a workstation with an internet connection is required for connecting to the licensing server in order to upload and download files.

  1. Select License activation > Offline License Activation in the navigation on the left.

  2. Select Export device fingerprint to download the license update file.

    !License Dashboard

  3. Open a new browser tab.

  4. Enter the link to the web depot. The link has been sent as part of the delivery.

    Note

    If other applications using licenses from Wibu Systems (e.g. CODESYS) are present on the workstation, the web depot will suggest activating licenses in a different way. In order to properly activate Nerve following the instructions here, select File-based license transfer at the bottom of the page.

    !File-based license transfer

  5. Select a license for the appropriate Nerve Device. The license will have the device name in its name.

    Note

    Make sure to always select a single license per device. Selecting multiple licenses when activating one device will waste purchased licenses.

  6. Select Choose File below the list of licenses under Pick a license request file (*.WibuCmRaC) of another CmContainer to open the file browser.

    !Choose file

  7. Upload the device fingerprint file that was download before.

  8. Select Start Activation Now.

    !Start Activation

  9. Select Download License Update File now in the next window to download the license update file named <licensenumber>.WibuCmRaU.

    !Download License File

  10. Switch back to the Local UI.

  11. Select the Upload license update file field to open the file browser.

    !Upload License File

  12. Navigate to where the <licensenumber>.WibuCmRaU file is saved and select it.

  13. Select Import to import the license.

    !Import License

    The system will proceed to activate the license and automatically redirect to the Local UI after a successful activation.

    !Activating license

    Note

    When using an MFN 100, the device will light up blue once the license has been activated and the necessary services are up and running.

  14. Log in to the Local UI with the credentials from the customer profile.

  15. Select License activation > Offline License Activation in the navigation on the left.

  16. Select Export device fingerprint to download the updated device fingerprint.

    !Export new device fingerprint

  17. Switch back to the web depot.

  18. Select Next.

    !Click Next

  19. Select Choose file.

    !Upload new device fingerprint file

  20. Add the device fingerprint that was downloaded a few steps before.

  21. Select Upload receipt now.

    !Upload receipt now

    The web depot confirms a successful activation.

    !Successful activation

To double-check if the license has been activated properly, expand License activation > Activated licenses in the navigation on the left of the Local UI. An activated license is displayed in the table with a green check mark on the right side, signifying a successful activation on the correct Nerve Device.

!Activated licenses

Reusing activated licenses

Previously activated licenses can be reactivated. This is useful in cases when Nerve is reinstalled in order to wipe the disk or disk failure. However, licenses can only be reused for the same Nerve Device. In addition, the license serial number is required from the time the license was activated first. Without the license serial number from the previous installation, a new license has to be used.

Online reactivation

If the node has internet access, the node will automatically connect to the licensing server. The process is virtually identical to regular online license activation. Online license activation is selected in the navigation on the left by default.

  1. Enter the ticket ID under Paste the Ticket ID here.

    !Enter Ticket ID

  2. Select Show Licenses. Available licenses will appear below.

    !Available Licenses

  3. Scroll down to reach Reuse a previously activated license.

  4. Tick the checkbox next to the appropriate license. Look for the license that matches the license serial number of the previous installation in the Old License Serial Number column.

  5. Select Reactivate below the list of licenses.

    !Tick activated license

The system will proceed to activate the license and automatically redirect to the Local UI after a successful activation.

!Reactivating license

Note

When using an MFN 100, the device will light up blue once the license has been activated and the necessary services are up and running.

To double-check if the license has been activated properly, expand License activation > Activated licenses in the navigation on the left of the Local UI. An activated license is displayed in the table with a green check mark on the right side, signifying a successful activation on the correct Nerve Device.

!Activated licenses

Offline reactivation

In case of the node not having internet access, the license can be reactivated with a file-based method. However, note that a workstation with an internet connection is required for connecting to the licensing server in order to upload and download files.

  1. Select License activation > Offline License Activation in the navigation on the left.

  2. Select Export device fingerprint to download the license update file.

    !License Dashboard

  3. Open a new browser tab.

  4. Enter the link to the web depot. The link has been sent as part of the delivery.

  5. Select My Licenses.

    !Select My Licenses

  6. Select Restore licenses at the bottom of the page.

    !Select Restore licenses

  7. Select the appropriate license. Look for the license that matches the license serial number of the previous installation.

    !Select license serial number

  8. Select Choose file under Pick license request file (*.WibuCmRaC).

    !Select Restore licenses

  9. Navigate to where the device fingerprint file is saved and select it.

  10. Tick the checkbox next to I accept the Conditions for CmContainer restoration.

  11. Select Upload Request And Continue Now.

    !Select Restore licenses

  12. Select Download License Update File now in the next window to download the license update file named <licensenumber>.WibuCmRaU.

    !Select Restore licenses

  13. Switch back to the Local UI.

  14. Select the Upload license update file field to open the file browser.

    !Upload License File

  15. Navigate to where the <licensenumber>.WibuCmRaU file is saved and select it.

  16. Select Import to import the license.

    !Import License

    The system will proceed to activate the license and automatically redirect to the Local UI after a successful activation.

    !Activating license

    Note

    When using an MFN 100, the device will light up blue once the license has been activated and the necessary services are up and running.

  17. Log in to the Local UI with the credentials from the customer profile.

  18. Select License activation > Offline License Activation in the navigation on the left.

  19. Select Export device fingerprint to download the updated device fingerprint.

    !Export new device fingerprint

  20. Switch back to the web depot.

  21. Select Next.

    !Click Next

  22. Select Choose file.

    !Upload new device fingerprint file

  23. Add the device fingerprint that was downloaded a few steps before.

  24. Select Upload receipt now.

    !Upload receipt now

    The web depot confirms a successful activation.

    !Successful activation

To double-check if the license has been activated properly, expand License activation > Activated licenses in the navigation on the left of the Local UI. An activated license is displayed in the table with a green check mark on the right side, signifying a successful activation on the correct Nerve Device.

!Activated licenses