Remote connections

Remote connections are a fully integrated feature of Nerve. They are available in two flavors: remote screens and remote tunnels.

• Remote screens are connections that are established between the Management System and a target. They are visualized by the Management System in a new browser tab and support SSH, RDP and VNC protocols.
• Remote tunnels are connections that are established from the local workstation to a target, similar to a VPN connection. They allow access to services and servers on the target from the user's local workstation. Remote tunnels are managed and established in the Nerve Connection Manager application and the Management System. The locally opened connection endpoint can then be used in a web browser, with SSH clients, or with remote desktop applications, depending on the target.

The targets of these remote connections can be nodes, workloads or external devices, which can be accessed from the node through the network.

Remote connections to workloads can be defined in existing workloads. Note that a workload does not have to be deployed again if a remote connection has been added. Defining a remote connection to a workload adds the remote connection to the workload across the Management System, meaning that it will also be available if the workload has already been deployed to nodes.

Select Remotes in the navigation on the left to view a list of currently established remote connections.

Remote screens

A remote screen is established from the Management System to the target. It is opened in a new tab in the web browser as soon as the remote connection is established.

Below are instructions on how to create SSH, VNC and RDP connections to nodes and workloads in the Management System.

Configuring an SSH connection to a node

An SSH connection to a node can be used for accessing the host operating system of the node or an external device connected to the node that is reachable through an SSH connection.

1. Select Nodes from the navigation on the left.
2. Select the nodes tab on the right to display the list of registered nodes.

3. Select a node from the list to which a remote connection will be established.

   

4. Select Add Remote Screen under REMOTE CONNECTIONS on the right side.

   

5. Enter a name for the remote connection in the new window.

   Note

   Make sure to use a unique name for every connection on a node to avoid confusion.

6. Select SSH from the drop-down menu under Connection type.

7. Enter the port used for SSH connection. The default port 22 is automatically filled in.

8. Enter the remaining information if applicable:

   NERVE PARAMETERS	Number of connections Enter the maximum number of simultaneous connections. The default value is 1. Local acknowledgment Select Yes or No from the drop-down menu. Selecting Yes will require approval of the remote connection in the Local UI before the connection can be established. If No is selected, the settings in the Local UI do not apply. Refer to Approving a remote connection for information on how to approve remote connections in the Local UI.
   NETWORK PARAMETERS	Hostname Enter the IP address or the hostname of the target here. Autoretry Set the number of retries if the remote connection fails. The default value is 1.
   DISPLAY SETTINGS	The display settings offer configuration options that affect visualization. Swap red blue If colors appear to not be displayed correctly, select true from the drop-down menu. This can occur when using VNC servers. Select false otherwise. Cursor This setting determines if the cursor is rendered locally or remotely. Enter local for a local cursor or enter remote for a remote cursor. If set to remote, the mouse pointer will be rendered remotely, and the local position of the mouse pointer will be indicated by a small dot. A remote mouse cursor will have added input lag compared to a local cursor. However, a remote cursor might be necessary if the server does not support sending the cursor image to the client. Read only Select true or false from the drop-down menu. If set to true, no input will be accepted on the connection. Select false to allow input.
   AUTHENTICATION	Enter Username and Password or tick the checkbox next to Private key authentication to use a private SSH key. Note that ticking the checkbox changes the interface. Enter the username and choose one of the methods to add the private SSH key: Select Choose File to open the local file browser and select the private SSH key file. Drag and drop the private SSH key file into the dotted line box saying Drop Private Key Here. Copy the private SSH key and paste it into the empty input field. Note that entering wrong login credentials will cause an error when the remote screen is established. If an error occurs, close the browser tab. Check the login credentials and re-establish the remote screen.

9. Select Add to add the remote connection.

   

   The connection is now displayed under REMOTE CONNECTIONS on the right side, showing the NAME, TYPE and PORT of the remote connection.

   

10. Select Update to save the changes.

Configuring a VNC connection to a node

A VNC connection to a node can be used to connect to a Linux environment on an external device, which is connected to the node or to the same network that the node is connected to.

1. Select Nodes from the navigation on the left.
2. Select the nodes tab on the right to display the list of registered nodes.

3. Select a node from the list to which a remote connection will be established.

   

4. Select Add Remote Screen under REMOTE CONNECTIONS on the right side.

   

5. Enter a name for the remote connection in the new window.

   Note

   Make sure to use a unique name for every connection on a node to avoid confusion.

6. Select VNC from the drop-down menu under Connection type.

7. Enter the port used for VNC connection. The default port 5900 is automatically filled in.

8. Enter the password that was set for VNC connections at the target.

   Note

   Entering wrong login credentials will cause an error when the remote screen is established. If an error occurs, close the browser tab. Check the login credentials and re-establish the remote screen.

9. Enter the remaining information if applicable:

   NERVE PARAMETERS	Number of connections Enter the maximum number of simultaneous connections. The default value is 1. Local acknowledgment Select Yes or No from the drop-down menu. Selecting Yes will require approval of the remote connection in the Local UI before the connection can be established. If No is selected, the settings in the Local UI do not apply. Refer to Approving a remote connection for information on how to approve remote connections in the Local UI.
   NETWORK PARAMETERS	Hostname Enter the IP address or the hostname of the target here. Autoretry Set the number of retries if the remote connection fails. The default value is 1.
   DISPLAY SETTINGS	The display settings offer configuration options that affect visualization. Swap red blue If colors appear to not be displayed correctly, select true from the drop-down menu. This can occur when using VNC servers. Select false otherwise. Cursor This setting determines if the cursor is rendered locally or remotely. Enter local for a local cursor or enter remote for a remote cursor. If set to remote, the mouse pointer will be rendered remotely, and the local position of the mouse pointer will be indicated by a small dot. A remote mouse cursor will have added input lag compared to a local cursor. However, a remote cursor might be necessary if the server does not support sending the cursor image to the client. Read only Select true or false from the drop-down menu. If set to true, no input will be accepted on the connection. Select false to allow input.

10. Select Add to add the remote connection.

    

    The connection is now displayed under REMOTE CONNECTIONS on the right side, showing the NAME, TYPE and PORT of the remote connection.

    

11. Select Update to save the changes.

Configuring an RDP connection to a node

An RDP connection to a node can be used to connect to a Windows environment on an external device, which is connected to the node or to the same network that the node is connected to.

1. Select Nodes from the navigation on the left.
2. Select the nodes tab on the right to display the list of registered nodes.

3. Select a node from the list to which a remote connection will be established.

   

4. Select Add Remote Screen under REMOTE CONNECTIONS on the right side.

   

5. Enter a name for the remote connection in the new window.

   Note

   Make sure to use a unique name for every connection on a node to avoid confusion.

6. Select RDP from the drop-down menu under Connection type.

7. Enter the port used for RDP connection. The default port 3389 is automatically filled in.

8. Enter the remaining information if applicable:

   NERVE PARAMETERS	Number of connections Enter the maximum number of simultaneous connections. The default value is 1. Local acknowledgment Select Yes or No from the drop-down menu. Selecting Yes will require approval of the remote connection in the Local UI before the connection can be established. If No is selected, the settings in the Local UI do not apply. Refer to Approving a remote connection for information on how to approve remote connections in the Local UI.
   NETWORK PARAMETERS	Hostname Enter the IP address or the hostname of the target here. Autoretry Set the number of retries if the remote connection fails. The default value is 1. Security mode This mode dictates how data will be encrypted and what type of authentication will be performed, if any. Select an option from the drop-down menu. Possible values are: ANY This is the default if the field is left blank. Automatically select the security mode based on the security protocols supported by both the client and the server. NLA (Network Level Authentication) This mode uses TLS encryption and requires the username and password to be given in advance. Unlike RDP mode, the authentication step is performed before the remote desktop session actually starts, avoiding the need for the Windows server to allocate significant resources for users that may not be authorized. RDP encryption This is the standard RDP encryption. It is generally only used for older Windows servers or in cases where a standard Windows login screen is desired. Newer versions of Windows have this mode disabled by default and will only accept NLA unless explicitly configured otherwise. TLS encryption Select this for RDP authentication and encryption implemented via TLS (Transport Layer Security). The TLS security mode is primarily used in load balanced configurations where the initial RDP server may redirect the connection to a different RDP server. Ignore Server Certificate If checked, the certificate returned by the server will be ignored, even if that certificate cannot be validated. This is useful if the server and the connection to the server is universally trusted, and if the server's certificate cannot be validated (for example, if it is self-signed).
   DISPLAY SETTINGS	The display settings offer configuration options that affect visualization. Swap red blue If colors appear to not be displayed correctly, select true from the drop-down menu. This can occur when using VNC servers. Select false otherwise. Cursor This setting determines if the cursor is rendered locally or remotely. Enter local for a local cursor or enter remote for a remote cursor. If set to remote, the mouse pointer will be rendered remotely, and the local position of the mouse pointer will be indicated by a small dot. A remote mouse cursor will have added input lag compared to a local cursor. However, a remote cursor might be necessary if the server does not support sending the cursor image to the client. Read only Select true or false from the drop-down menu. If set to true, no input will be accepted on the connection. Select false to allow input.
   AUTHENTICATION	Enter Username and Password for Windows login. Note that entering wrong login credentials will cause an error when the remote screen is established. If an error occurs, close the browser tab. Check the login credentials and re-establish the remote screen.

9. Select Add to add the remote connection.

   

   The connection is now displayed under REMOTE CONNECTIONS on the right side, showing the NAME, TYPE and PORT of the remote connection.

   

10. Select Update to save the changes.

Configuring a remote screen to a workload

A remote screen to a workload can be configured, regardless of a workload being deployed or not. Configuring a remote screen for a workload will immediately add the remote screen to the workload on all nodes that it has been deployed to. Note that remote screens to CODESYS workloads cannot be established.

1. Select Workloads in the navigation on the left.

2. Select a workload from the list.

   

3. Select the workload version to which the remote connection will be added.

   Note

   Note that the configured remote connection will only be available for the version that was selected.

4. Select the Remote Connections tab.

   

5. Select Add Remote Screen under REMOTE CONNECTIONS.

6. Follow steps 4 to 9 in the instructions above for SSH, VNC, or RDP connections.

   Note

   Note that adding the hostname is not required when configuring a remote screen to a Docker workload. The system automatically detects the hostname when the workload is deployed.

   In case of Virtual Machine workloads, the hostname entry is not displayed for VNC connections. For SSH and RDP connections, enter the IP address or hostname under VM hostname / IP.

   The connection is saved and now displayed in the Remote Connections tab, showing the NAME, TYPE and PORT of the remote connection.

   

7. Select Save to save the changes.

Using a remote screen to a node or external device

Configured remote connections are used from the target element in the Management System. So for remote connections established to the node, the remote connection is opened from the node details screen.

1. Select Nodes in the navigation on the left.
2. Select the node tree tab on the right to display registered nodes in the node tree.
3. Select a node with a remote screen from the node tree.

4. Select the Connect symbol in the node details on the right.

   

5. Select the remote connection from the list in the new window.

   

The remote screen will be opened and displayed in a new browser tab after a few seconds if Local acknowledgement has been set to No. If set to Yes, the remote connection has to be approved in the Local UI. Refer to Approving a remote connection for more information.

Using a remote screen to a workload

Configured remote connections are used from the target element in the Management System. So for remote connections established to a workload, the remote connection is opened from the workload control screen.

1. Select Nodes in the navigation on the left.
2. Select the node tree tab on the right to display registered nodes in the node tree.
3. Select the node that has a deployed workload with a remote connection.

4. Select the workload.

   

5. Select Connect from the Connections list.

   

The remote screen will be opened and displayed in a new browser tab after a few seconds if Local acknowledgement has been set to No. If set to Yes, the remote connection has to be approved in the Local UI. Refer to Approving a remote connection for more information.

Remote tunnels

The Nerve Connection Manager is an application that is installed locally on the workstation. It is required for establishing and using remote connections from the local workstation. Download the Nerve Connection Manager from the Nerve Software Center first.

The Nerve Connection Manager installation file is an executable file. Open the installation file and follow the installation process. The installation file is available in EXE and DEB formats for Windows or Linux.

Once installed, the Nerve Connection Manager will be associated with nerverm:// links that are generated in the Management System. Selecting such a link will automatically open the Nerve Connection Manager.

Configuring a remote tunnel to a node

Depending on the target, a remote tunnel to a node can be used in a web browser, with SSH clients, or with remote desktop applications, for example.

1. Select Nodes in the navigation on the left.
2. Select the nodes tab on the right to display the list of registered nodes.

3. Select a node from the list.

   

4. Select Add Remote Tunnel under REMOTE CONNECTIONS on the right side.

   

5. Enter the following information:

   NERVE PARAMETERS	Name Enter a name for the remote connection. Make sure to use a unique name for every connection on a node to avoid confusion. Local acknowledgment Select Yes or No from the drop-down menu. Selecting Yes will require approval of the remote connection in the Local UI before the connection can be established. If No is selected, the settings in the Local UI do not apply. Refer to Approving a remote connection for information on how to approve remote connections in the Local UI.
   NETWORK PARAMETERS	Hostname Enter the IP address or the hostname of the target here. Port on node Enter the port the target listens on. Port on PC Enter the port that will be used for communication on the local workstation. The port entered here serves as a default port that can be changed in the Nerve Connection Manager in case it is already in use. Note that some systems might restrict usage of ports under 1024. This is true for Linux systems especially. Enter port numbers higher than 1024 to avoid possible port conflicts.

6. Select Add to save the remote connection configuration.

   

   The connection is saved and now displayed under REMOTE CONNECTIONS on the right side, showing the NAME, TYPE and PORT of the remote connection.

   

7. Select Update to save the changes.

Configuring a remote tunnel to a workload

A remote tunnel to a workload can be configured, regardless of a workload being deployed or not. Configuring a remote tunnel for a workload will immediately add the remote tunnel to the workload on all nodes that it has been deployed to. Depending on the target, a remote tunnel to a workload can be used in a web browser, with SSH clients, or with remote desktop applications, for example.

1. Select Workloads in the navigation on the left.

2. Select a workload from the list.

   

3. Select the workload version to which a remote connection will be established.

   Note

   Note that the configured remote connection will only be available for the version that was selected.

4. Select the Remote Connections tab.

   

5. Select Add Remote Tunnel.

   

6. Enter the following information:

   NERVE PARAMETERS	Name Enter a name for the remote connection. Make sure to use a unique name for every connection on a node to avoid confusion. Local acknowledgment Select Yes or No from the drop-down menu. Selecting Yes will require approval of the remote connection in the Local UI before the connection can be established. If No is selected, the settings in the Local UI do not apply. Refer to Approving a remote connection for information on how to approve remote connections in the Local UI.
   NETWORK PARAMETERS	Port on node Enter the port the target listens on. Port on PC Enter the port that will be used for communication on the local workstation. The port entered here serves as a default port that can be changed in the Nerve Connection Manager in case it is already in use. Note that some systems might restrict usage of ports under 1024. This is true for Linux systems especially. Enter port numbers higher than 1024 to avoid possible port conflicts.

   Note

   Note that adding the hostname is not required when configuring a remote tunnel to a Docker workload. The system automatically detects the hostname when the workload is deployed.

   For CODESYS workloads, the Hostname and Port on node fields are filled in by the default. They contain the IP address and default port of the CODESYS runtime.

7. Select Add to save the remote connection configuration.

   

   The connection is saved and now displayed in the Remote Connections tab, showing the NAME, TYPE and PORT of the remote connection.

   

8. Select Save to save the changes.

Using a remote tunnel to a node or external device

Note that the Nerve Connection Manager is required to use a remote tunnel. Download the Nerve Connection Manager from the Nerve Software Center and install it first.

Configured remote connections are used from the target element in the Management System. So for remote connections established to the node, the remote connection is opened from the node details screen.

1. Select Nodes in the navigation on the left.
2. Select the node tree tab on the right to display registered nodes in the node tree.
3. Select a node with a remote tunnel from the node tree.

4. Select the Connect symbol in the node details on the right.

   

5. Select the remote connection from the list in the new window. Note that remote tunnels have the type TUNNEL.

   

6. Select Click me in order to run application in the new window.

   

   Note

   If Local acknowledgment is set to Yes, the Management System will wait for approval until the remote connection has been locally approved before displaying the window above. Refer to Approving a remote connection for more information.

7. If the Nerve Connection Manager installed correctly, confirm the browser message that the Nerve Connection Manager shall be opened.
   Depending on the browser that is used, this message will differ. The Nerve Connection Manager will start automatically once the message is confirmed.
   

   

   Note

   If the Nerve Connection Manager does not start automatically, select the copy to clipboard symbol next to Click me in order to run application in the Management System. This copies the remote connection URL.

   

   Start the Nerve Connection Manager manually and add the new connection by selecting ADD NEW CONNECTION in the lower right and pasting the URL.

   

   If an established connection already exists in the Nerve Connection Manager, select the Add new connection symbol next to Connections on the left side of the window.

   

The remote connection will be established once the Nerve Connection Manager starts.

Data about the establish remote tunnel is displayed on the right half of the Nerve Connection Manager window, showing the Status, Connection target, Remote port and Local port with a summary on the left side under the remote tunnel name.

The connection can now be used from the local workstation by using localhost:<localport> through PuTTY in order to establish an SSH connection or in a web browser. Disconnect by selecting DISCONNECT in the lower right corner.

Note

Alternatively, all remote connections can be disconnected at once by selecting the Disconnect all symbol on the left side next to Connections.

Note that disconnecting does not terminate the connection. The connection will stay established until it is terminated in the Nerve Connection Manager, the Local UI or the Management System.

Using a remote tunnel to a workload

Note that the Nerve Connection Manager is required to use a remote tunnel. Download the Nerve Connection Manager from the Nerve Software Center and install it first.

Configured remote connections are used from the target element in the Management System. So for remote connections established to a workload, the remote connection is opened from the workload control screen.

1. Select Nodes in the navigation on the left.
2. Select the node tree tab on the right to display registered nodes in the node tree.
3. Select the node that has a deployed workload with a remote connection.

4. Select the workload.

   

5. Select Connect from the Connections list.

   

6. Select Click me in order to run application in the new window.

   

   Note

   If Local acknowledgment is set to Yes, the Management System will wait for approval until the remote connection has been locally approved before displaying the window above. Refer to Approving a remote connection for more information.

7. If the Nerve Connection Manager installed correctly, confirm the browser message that the Nerve Connection Manager shall be opened.
   Depending on the browser that is used, this message will differ. The Nerve Connection Manager will start automatically once the message is confirmed.
   

   

   Note

   If the Nerve Connection Manager does not start automatically, select the copy to clipboard symbol next to Click me in order to run application in the Management System. This copies the remote connection URL.

   

   Start the Nerve Connection Manager manually and add the new connection by selecting ADD NEW CONNECTION in the lower right and pasting the URL.

   

   If an established connection already exists in the Nerve Connection Manager, select the Add new connection symbol next to Connections on the left side of the window.

   

The remote connection will be established once the Nerve Connection Manager starts.

Data about the establish remote tunnel is displayed on the right half of the Nerve Connection Manager window, showing the Status, Connection target, Remote port and Local port with a summary on the left side under the remote tunnel name.

The connection can now be used from the local workstation by using localhost:<localport> through PuTTY in order to establish an SSH connection or in a web browser. The screenshot below shows how to connect to a node through a remote tunnel using the CODESYS Development System. In an open project, double-click Device (Nerve_MFN_100) in the tree view on the left. Go to Communication Settings in the middle of the window and enter 127.0.0.1:<portonpc> in the text box under the device on the right. Replace <portonpc> with the port number that was defined under Port on PC in the Management System.

Disconnect from the remote tunnel by selecting DISCONNECT in the lower right corner of the Nerve Connection Manager.

Note

Alternatively, all remote connections can be disconnected at once by selecting the Disconnect all symbol on the left side next to Connections.

Note that disconnecting does not terminate the connection. The connection will stay established until it is terminated in the Nerve Connection Manager, the Local UI or the Management System.

Terminating remote connections

Remote connections can be used as long as they are not terminated. A remote connection can be terminated from the Management System, in the Local UI or in the Nerve Connection Manager. Also, remote connections terminate automatically after 30 minutes of inactivity. Once a connection has been terminated, it has to be established again.

Terminating an active remote connection in the Management System

Note that terminating an open remote connection does not remove the configuration of the remote connection from the node or workload. If a remote connection is terminated, it has to be re-established in the Management System to be used again.

1. Connect to the Management System.
2. Select Remotes in the navigation on the left.
3. Tick the checkbox next to the remote connection.

4. Select the Remove button.

   

5. Select Yes in the new window.

Terminating an active remote connection in the Local UI

Note that terminating an open remote connection does not remove the configuration of the remote connection from the node or workload. If a remote connection is terminated, it has to be re-established in the Management System to be used again.

1. Connect to the Local UI.
2. Select Remotes in the navigation on the left.
3. Tick the checkbox next to the remote connection.

4. Select the Remove button.

   

5. Select Yes in the new window.

Terminating a remote connection in the Nerve Connection Manager

Note that terminating an open remote connection does not remove the configuration of the remote connection from the node or workload. If a remote connection is terminated, it has to be re-established in the Management System to be used again.

1. Open the Nerve Connection Manager. Note that the Nerve Connection Manager will already be open if a remote tunnel has been established.
2. Select a remote connection that will be terminated in the list on the left.

3. Select REMOVE in the lower-right.

   

4. Select YES in the overlay that appeared.

Note that exiting the Nerve Connection Manager terminates all remote tunnels.

Common error cases and known issues

Below is a list of most common error cases and known limitations. Hints how to avoid them or solve them the easiest way are given where applicable.

Remote screens

• When trying to connect to a suspended workload, long loading times might occur. The connection can also seem established but the user will not be able to act in the remote screen window. The reason might be that a remote screen to a suspended workload was attempted. This is not supported.

  Close the browser tab and terminate the connection in the Management System in that case. Make sure the workload is in the started state and re-establish the remote screen. If the behavior persists, investigate the workload settings or the node.

• Remote screens to workloads will be shown as active under Remotes if the workload is undeployed while the remote screen is being used.

Remote tunnels

• Using two remote tunnels to two nodes, accessing the Local UI of each node at the same time is not possible. This is due to authentication conflicts.

  Use the incognito mode of the current browser for the second tab or a second browser if both Local UIs have to be operated at the same time.

• Some systems might restrict usage of local ports lower than 1024. This is true for Linux systems especially. Enter ports higher than 1024 under Port on PC when configuring a remote tunnel to avoid port conflicts.